Refund policy

Refund & Exchange Policy – Ambika Boutique

At Ambika Boutique, each product is carefully checked and packed with utmost care. As our collections include premium and limited ethnic wear, please read our policy carefully before placing an order.

Exchange Policy 

We do not offer returns or refunds under any circumstances.

Exchange is accepted ONLY in the following cases:

  • Damaged product received

  • Incorrect product sent

  • Incorrect size sent by us

If none of the above conditions apply, no exchange will be processed.

Exchange Conditions

  • Exchange requests must be raised within 24 hours of receiving the order.

  • Products must be unused, unwashed, unaltered, and returned with original tags and packaging intact.

  • Exchange is allowed only once per order.

  • The customer is responsible for return shipping charges.

  • Once we receive and inspect the product, the exchange will be processed if approved.

Non-Exchangeable Items

The following items are not eligible for exchange:

  • Sale or discounted products

  • Custom-made or altered products

  • Accessories (jewelry, handbags, etc.) due to hygiene reasons

Damaged / Incorrect Product Procedure

If you receive a damaged, incorrect, or wrong-size product, please contact us within 24 hours with:

  • Clear images/videos of the product

  • Your order number

Our team will verify the issue and arrange an exchange if it meets our policy criteria.

How to Request an Exchange

Message us on WhatsApp: +91 76560 65669
Subject: Exchange Request – [Your Order Number]

Please include:

  • Reason for exchange

  • Clear product images/videos

  • Preferred replacement (if applicable)

Our team will share the next steps after verification.

Important Notes

  • No cash refunds or store credits are provided.

  • Exchanges are subject to product availability.

  • Ambika Boutique reserves the right to approve or deny any exchange request based on inspection and policy compliance.